Privacy Policy

Last updated: May 7, 2026

Introduction

Welcome to The Good Rep Co - Cleaning Done Proper (“we,” “our,” or “us”).

We respect your privacy and are committed to protecting your personal data in accordance with applicable UK GDPR and data protection laws.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

We may collect and process the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Billing or payment information

  • Information submitted through contact forms

  • Technical information such as IP address, browser type, and device information

  • Website usage information collected through cookies and analytics tools

How We Collect Your Information

We collect information when you:

  • Visit our website

  • Fill out a contact form

  • Subscribe to a newsletter

  • Make a purchase

  • Book a service or appointment

  • Interact with cookies or analytics tools

How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide products or services

  • Process payments

  • Improve our website and services

  • Send updates or marketing communications (where consent has been provided)

  • Maintain website security and prevent fraud

  • Comply with legal obligations

Legal Basis for Processing (UK GDPR)

Under UK GDPR, we rely on the following legal bases:

  • Consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligations

Cookies and Analytics

Our website uses cookies and similar technologies to improve user experience and analyse website traffic.

These may include:

  • Essential cookies

  • Analytics cookies

  • Functional cookies

  • Marketing or advertising cookies

You can manage cookie preferences through our cookie banner and your browser settings.

For more information, please see our Cookie Policy.

Third-Party Services

We may share data with trusted third-party providers including:

  • Website hosting providers

  • Payment processors

  • Email marketing platforms

  • Analytics providers

  • Booking or scheduling systems

Examples may include:

  • Squarespace

  • Google Analytics

  • Stripe

  • PayPal

  • Mailchimp

These providers process data in accordance with their own privacy policies.

Data Retention

We only retain personal data for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, disclosure, or loss.

International Transfers

Some third-party providers may process data outside the United Kingdom or European Economic Area. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

The Good Rep Co - Cleaning Done Proper Hello@thegoodrepco.co.uk Halifax, West Yorkshire, United Kingdom

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.